Frequently Asked Questions
What are NEMA Ratings?
The National Electrical Manufacturers Association (NEMA) defines standards used in North America for various grades of electrical enclosures typically used in industrial applications. Each is rated to protect against personal access to hazardous parts, and additional type-dependent designated environmental conditions. Learn More
Enclosure Type - NEMA, UL, CSA Cross Reference
Not sure what rating you might need for your next application? Check out this cross reference guide that compares NEMA, UL and CSA Learn More
How do I know if an item is in stock?
Items listed on NemaSupply.com are based on manufacture stock and will ship within 2-5 days. If an item is not in stock at the time of purchase Nema Supply will inform the customer and work on filling the order within a customer approved time frame.
What is an Industrial Package?
Here At NEMA Supply, we have made it as simple as we can by providing industrial packages . Coming from the Industrial automation industry we have taken it upon ourselves to bundle industrial packages together. Instead of fumbling around trying to find that E-stop and associated products go to the industrial packages tab. You will find we have provided industrial packages from pushbutton assemblies to enclosure assemblies that come with additional savings.
How will my product be shipped?
All products will be shipped directly from the manufacturer, shipping will be determined based on customer supplied account number or manufacturer approved carrier. Learn More
How long do products take to ship?
It typically takes 2-3 business days to ship a standard product. If the item needs to be expedited Nema Supply recommends calling us direct as most same-day orders need to be placed before manufacture cut off time.
Do your products have warranties?
We do not manufacture any products but rather partner with the manufacturers directly and follow their warranties. If you do have questions regarding a warranty please feel free to contact us at firstname.lastname@example.org
What is your return policy?
Be sure you are logged in to your account if that's how the original order was placed. If requesting to return a product, please follow the instructions below and select the appropriate type of return. Once the form is received, it will be reviewed and responded to promptly with a disposition. Upon receipt of an MRA number, please follow the steps on the attached return guidelines. Nema Supply has a 30-day return policy, the product must be returned in new condition in the original packaging. All orders are subject to a 25% restocking fee.
How do I fill out a credit application with Nema Supply?
For credit applications please send an email to Info@nemasupply.com.